Focus are IT Service Management Specialists   




Information Technology and Information Systems are becoming so central to many organisations that improving skill sets within these areas is vital to growth and profitability. The development of widely adopted standards in terms of IT quality, security and governance is encouraging adoption of more standardised training to underpin these areas.

Focus specialise in training for ITIL, ISEB, ISO20000, and IT Governance.  Our choice of ITIL v3 training courses is unrivalled.  We also offer a comprehensive set of CompTIA and Microsoft training courses for IT professionals. We aim to help you achieve best practice performance and certification - as an individual or an organisation

We also specialise in Project and Programme Management. Our Focus on Project Management website has the widest available range of training courses including PRINCE2, APM and PMI.


Focus helps You Find the Best IT and IT Service Management Training

Our network of over 40 training partners offers you the widest range of accredited ITIL and other IT Service Management training courses in the UK

From 1-day introductory courses to bespoke on-site training, we always look to match training to your specific needs.  Our accredited courses span ITIL, ISEB, ISO20000, CompTIA and Microsoft; we can give knowledgeable and independent advice


Easy Booking and Helpful Advice
 
Finding and booking the right course is fast and simple with Focus. The Focus Simplicity process is designed to give you all the information that you need to make an informed choice. If you need further help and advice, you will find our IT Service Management staff knowledgeable and friendly

Customer Service

We take our Customer Service seriously.

All customers can rely on our Quality Commitment. We'll make every effort to make sure that your training goes well.

In a recent Customer Survey:- 

- 100% of Focus customers said that they would recommend Focus to a colleague

- 92% of Focus customers rated the Focus course booking and payment process as "Excellent" or "Very Good"


"I was very happy with the whole Focus service. Your representatives were very helpful, cheerful and polite and deserve special praise”


“ I received both professional and friendly advice and you went the extra mile to help me achieve the tight timescales that I was working to” "Thank you for assisting me in booking the course through Focus."

"A very prompt and easy customer experience. Thank you."


"The course was great, everything from the joining instructions to the course and it's content. Angus the trainer delivered at the right level and pace. Would recommend."


"It was hard work but very rewarding and enabled me to learn with delegates from other companies so that I feel I will be able to apply what I have learnt."

 





 
 

IT - ITIL Training

ITIL Training Group

 

Focus ITIL Training Lady 

Focus Customers
  • Accenture
  • AOL
  • B & Q
  • Bank of England
  • Borough of Poole
  • BP
  • Brighton and Hove Council
  • Bristol Water PLC
  • BT
  • BusinessLink Lancashire
  • BusinessLink North Yorkshire
  • BusinessLink Nottinghamshire
  • Cambridge Assessment
  • Cambridge Centre for Occupational Health
  • Cambridgeshire County Council
  • Cardiff Sure Start
  • Central Manchester Hospitals
  • Cheshire SHA
  • Chester Zoo
  • City College Norwich
  • City of Sunderland College
  • Connexions West Yorkshire
  • Cumbria County Council
  • Cumbria Sure Start
  • Derbyshire Fire and Rescue Service
  • Durham County Council
  • East Midlands Development Agency
  • EDF Energy
  • Education Leeds
  • Environment Agency
  • Essex County Council
  • Exeter City Council
  • Fife Council
  • Financial Services Authority
  • Glasgow Science Centre
  • Glaxo Smith Kline
  • Gloucester Constabulary
  • Gloucestershire NHS
  • Greater London Enterprise
  • Hampshire PCT
  • Heart of Birmingham PCT
  • Ipswich Building Society
  • Isle of Wight Council
  • Lancashire Care NHS Trust
  • Leicester City Council
  • Leicestershire Fire and Rescue
  • Lifescan Scotland
  • Lincolnshire County Council
  • Liverpool John Moores University
  • Lloyds of London
  • London Borough of Islington
  • London Borough of Lambeth
  • London Borough of Lewisham
  • London Borough of Southwark
  • Manchester NHS Trust
  • Manchester Science Park Ltd
  • Mid Wales Fire & Rescue
  • Milton Keynes Council
  • NE Derbyshire CC
  • NHS Education for Scotland
  • NHS Greater Glasgow
  • North Cumbria Acute Hospital NHS Trust
  • North Somerset Council
  • North Staffs NHS
  • North Wales Fire & Rescue
  • Northumberland NHS Trust
  • Northumbria Police
  • Norwich NHS Trust
  • Norwich Union
  • Nottingham Building Society
  • Nottingham Children's Services
  • Nottingham City Council
  • Oxford Brookes Enterprises
  • Oxford City Council
  • Oxford University Press
  • Oxfordshire C C
  • Palliative Care Scotland
  • Peterborough City Council
  • Pleasure Beach Blackpool
  • Portsmouth Hospitals NHS Trust
  • Salisbury NHS
  • Scottish Executive
  • Scottish Natural Heritage
  • Scottish Public Pensions Agency
  • Scottish Widows
  • Sheffield Care Trust
  • Sheffield Hallam University
  • Somerset Fire and Rescue
  • South Birmingham PCT
  • South Tyneside District Council
  • South Yorkshire Ambulance Service
  • Sports Council for Wales
  • Strathclyde University
  • Suffolk County Council
  • SW Hampshire PCT
  • Taunton and Somerset NHS Trust
  • The Welsh Assembly
  • Tyne & Wear Fire & Rescue
  • Tyne and Wear Development Co
  • United Bristol Health NHS
  • University College London Hosp
  • University of Bath
  • University of Dundee
  • University of Glouchestershire
  • University of Nottingham
  • University of Southampton
  • University of Surrey
  • University of Wales
  • University of Wales
  • University of York
  • Walsall Council
  • Welsh Ambulance Service
  • Wessex Water
  • West Midlands Fire Service
  • West Norfolk County Council
  • Wset Midlands Fire Service