Course: ISEB Business Analysis Essentials

Business Analysis Essentials is one of an integrated set of courses leading to the widely respected British Computer Society Information Systems Examination Board (ISEB) Diploma in Business Analysis. It can also lead to the ISEB Diploma in Systems Development.

Business Analysis Essentials is a CORE module of the ISEB Diploma in Business Analysis. It is a SPECIALIST module of the Diploma in Systems Development. 

There is an option to sit the ISEB exam at the end of the 3 day course; this must be pre-arranged but the fee is included in the course price.

Rationale
A lifecycle for business change
The role of the Business Analyst vs. the Systems Analyst
Purpose of analysing and modelling business systems

Strategic Analysis in Context
Environment analysis and SWOT
Overview of areas of strategy, including IS strategy
Critical success factors and key performance indicators
The Balanced Business Scorecard

Project Discipline for Business Analysis
Terms of reference/project initiation
Business and project objectives
Deliverables from business analysis

Understanding the Situation and Business Perspectives
Stakeholder analysis and investigative techniques
Identifying and defining business perspectives
Identifying and resolving conflicts

Analysing and Modelling Business Activities
Identifying activities and dependencies
Building a Business Activity Model (BAM)
Business events / activity indicators
Rules and constraints

Identifying Potential Solutions
Creative approaches to problem solving
Gap analysis
Defining a new business model

Identifying Requirements for the New Business Model
Presenting the business case and options for change
Cost-benefit, risk and impact analysis
Risk analysis and management

Accepting the Business Case
Testing the system for user acceptance
Managing the implementation of change and benefits realisation