Course: CompTIA A+ Electives

This five-day practical “hands-on” course will teach support newcomers the essentials of installing and troubleshooting all types of PC hardware. This course is intended for students wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration.

This course (when completed in conjunction with "CompTIA A+ Essentials Support Skills") will prepare students to take one of the CompTIA A+ Certification Elective exams:

220-602 CompTIA A+ Certification IT Technician
220-603 CompTIA A+ Certification Remote Support Technician
220-604 CompTIA A+ Certification Depot Technician

The course consists of two volumes, with a study volume, containing indexed notes and review questions, and a companion volume, containing exam objectives mapping, exam information, practical labs, answers to review questions, and a comprehensive glossary.

On course completion, students will be able to:


- Describe PC support industry job roles
- Manage Windows using command line tools and edit the Registry
- Use Remote Tools to deploy, maintain, optimise, and troubleshoot systems
- Use tools to recover or restore a damaged installation
- Configure and troubleshoot local network and wireless connections
- Configure and manage users, groups, and shared resources
- Configure and secure internet connections and web browser software
- Perform preventative maintenance using approved tools and products
- Assemble, disassemble, and upgrade PC and notebook components
- Configure and update BIOS/CMOS
- Troubleshoot, optimise, and upgrade hardware
- Troubleshoot and maintain printers and scanners