Course: MS2272 Implementing and Supporting Microsoft Windows XP Professional

This five-day instructor led course addresses the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.

The course consists of the following Modules:

    Installing Microsoft Windows XP Professional
    Automating an Installation of Microsoft Windows XP Professional
    Configuring Hardware on a Computer Running Microsoft Windows XP Professional
    Troubleshooting the Boot Process and Other System Issues
    Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks
    Configuring the Desktop Environment
    Configuring and Supporting TCP/IP
    Configuring Names Resolution
    Configuring Windows
    Professional for Networks
    Running Novell NetWare and UNIX Operating Systems
    Supporting Remote Users
    Configuring Microsoft Windows XP for Mobile Computing
    Managing Disks
    Configuring and Managing File Systems
    Monitoring Resources and Performance

By the end of the course delegates will be able to:

•     Install Windows XP Professional and upgrade to Windows XP Professional.
•     Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the System Preparation Tool in Microsoft Windows 2000.
•     Configure and manage hardware on a computer running Windows XP Professional.
•     Troubleshoot the boot process and other system issues.
•     Configure Windows XP Professional to operate on Microsoft Windows networks.
•     Configure the desktop environment, and use profiles to control desktop customisation.
•     Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP).
•     Configure and troubleshoot name resolution.
•     Configure Windows XP Professional for networks running Novell NetWare and UNIX operating systems.
•     Support remote users.
•     Configure Windows XP Professional for mobile computing.
•     Manage disks.
•     Configure and manage file systems.
•     Monitor resources and performance.