Course Ref: 42258

Course: MS5119 Supporting the Windows Vista Operating System and Applications

Course Summary

This two-day instructor-led course provides delegates with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios:
  •       New installations  
  •       Single computer migrations
  •       Single computer reinstallations

The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.

Course Outline

The course consists of the following Modules:

Preparing to Apply Desktop Images
Supporting Computers with Desktop Image
Restoring and Validating User State
Preparing to Install an Application Package
Creating and Deploying an Application Installation Package
Troubleshooting Application Installations

By the end of the course delegates will be able to:
  •      Describe how the Windows Vista deployment options can be used to improve the support experience at the desktop.
  •      Identify the most appropriate method to support Windows Vista recovery on site.
  •      Identify the components of the Windows Vista user state and safely backup and restore that data.
  •      Utilize Windows Vista application packages to improve the process of application installation and maintenance at the Windows Vista client computer.
  •      Explain how to troubleshoot Windows Vista application package installations.

Where & When

LocationWakefield
Start Date11 Dec 08
Price (ex. VAT)£445.00
Venue Info Wakefield - Wakefield 41 Business Park
ResidentialNo
AvailabilityFull
Duration2 days
Delivered AsVenue and on-site
Pre-course Reading
No precourse reading is specified.
Exam IncludedNo
Course Ref42258