CompTIA A+ Electives
Target Audience
This course is intended for students wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration.
This five-day practical “hands-on” course will teach support newcomers the essentials of installing and troubleshooting all types of PC hardware.
Learning Objectives
On completion of the course successful delegates will be able to:
- Describe PC support industry job roles
- Manage Windows using command line tools and edit the Registry
- Use Remote Tools to deploy, maintain, optimise, and troubleshoot systems
- Use tools to recover or restore a damaged installation
- Configure and troubleshoot local network and wireless connections
- Configure and manage users, groups, and shared resources
- Configure and secure internet connections and web browser software
- Perform preventative maintenance using approved tools and products
- Assemble, disassemble, and upgrade PC and notebook components
- Configure and update BIOS/CMOS
- Troubleshoot, optimise, and upgrade hardware
- Troubleshoot and maintain printers and scanners
Pre-Requisites
Students should have successfully completed the CompTIA A+ Essentials Support Skills course or have previous experience of PC support. Specifically, it is recommended that students have the following skills and knowledge before starting this course:
- Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices
- Install and configure basic peripheral devices
- Identify types and characteristics of portable computers
- Install and configure Microsoft Windows 2000 and Microsoft Windows XP
- Perform basic PC maintenance and troubleshooting
- Understand fundamental principles of securing IT systems and working safely
- Communicate effectively with customers
- Install and configure print and imaging devices
- Understand fundamental principles of implementing LANs and internet access
Select a course date to view a detailed course outline.
Course Summary
- PC Support Industry
- Configuring and Troubleshooting the OS
- Network Support
- PC Maintenance and Troubleshooting
Examinations
This course when completed in conjunction with CompTIA A+ Essentials will prepare students to take one of the CompTIA A+ Certification Elective exams:
- 220-602 CompTIA A+ Certification IT Technician
- 220-603 CompTIA A+ Certification Remote Support Technician
- 220-604 CompTIA A+ Certification Depot Technician
Upcoming Courses
This course is also available at your premises by appointment.
