ITIL Training

Looking to succeed in IT Service Management?
Need to put IT services at the heart of your organisation?
Want to improve your contribution to the IT team?

ITIL training and qualifications are essential if you’re a professional who needs to demonstrate your IT service management abilities. ITIL (IT Infrastructure Library) is the international gold standard in IT service management and its training programme underpins this best practice framework. Focus delivers ITIL training to help to ensure top quality, high performance IT services are tightly aligned with all areas of your business.

ITIL training is not just for managers. The ITIL Foundation and Intermediate courses give you essential skill sets to optimise specific IT processes like ‘change release’.

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More about ITIL Training Courses in London

ITIL Training Version 3 - Transition Complete!

Version 2 courses have been phased out and there are now ITIL V3 qualifications to suit everyone, ranging from helpdesk analyst to IS director.

However far you want to go with ITIL your start point is Foundation:

>> ITIL Foundation Training Courses

ITIL Qualifications explained – download your Focus guide here

ITIL Expert - Fast Track

Focus can help you achieve ITIL Expert certification quickly and economically. This replaces the "Manager's Certificate" (Red Badge) and is a "must have" for many senior IT positions.

If you hold the Manager's Certificate then you need to complete a bridging course:
>> Find ITIL Manager's Bridge Courses

If not then we can configure course bundles which can save you over 40% compared to the list price of the individual course modules and exams. Find ITIL Expert bundles in:

>> London

>> Midlands

>> Manchester

>> Scotland

Tailor Made On-site ITIL Training – Targeted and Cost Effective

We make it easy for you to save money and get first class results with onsite ITIL training. Courses are tailored to focus on your needs and are more cost effective than general training. Our network of world class trainers provide a range of popular courses to teach new staff and improve the performance of your existing team.

Request a quote for on-site ITIL training

Focus and ITIL Training – The Key to World Class IT Service Management

The Courses at a Glance:

ITIL Foundation and Foundation Bridge

An ITIL training course that will give you a broad overview of the ITIL framework, preparing you for a move on to higher level qualifications.

ITIL Practitioner

These ‘process specific’ version 2 ITIL courses build on your existing knowledge in core ITIL areas and give you credits that count towards version 3 qualifications.

ITIL Intermediate

These modular version 3 ITIL training courses replace the Practitioner certificates. They are the stepping stones to achievement of the ITIL Expert qualification.

ITIL Manager and Manager’s Bridge

The Manager’s certificate remains a highly sought after qualification. With an extra bridging course you can convert this qualification to the new ITIL Expert.