ISEB Practitioner - Business Continuity Management
Course Summary
This course covers the ISEB Practitioner Certificate in Business Continuity Management. The course closely follows the approaches recommended in the BS 25999-1: A Code of Practice for Business Continuity Management.
Course style
This is a 'Practitioner' course and leans heavily on practical exercises designed to reinforce the concepts being taught and to build the delegates confidence in implementing business continuity management (BCM).
The course is also designed to encourage debate, and the sharing of knowledge and experience between students.
Benefits
By the end of the course, delegates will have a detailed understanding of all the key components of business continuity management, and be able to return to their organisation and make a significant contribution to the BCM process.
Delegates will benefit from the practical and extensive experiences of URM's trainers who are practising BCM and BS 25999 specialists.
ISEB Examination
After taking the course delegates will be able to sit a formal 3 hour examination set by ISEB.
The examination will comprise:
Section 1:
- 10 multiple choice questions
- 6 short answer questions
Section 2:
- 3 scenario based essay style questions.
Students will need to obtain a pass mark of at least 65% in Section 1 and an overall pass mark of 65% or more to pass the examination.
Course Outline
Course topics
Introduction to Business Continuity Management (BCM)
• The need for BCM
• The context of BCM in the organisation
• Review of risk management fundamentals
• The business continuity lifecycle
Business Continuity Programme Management
• Governance
• Implementation and reporting
• Involvement of third parties
• Documentation
Understanding the Organisation
• The Identification of mission-critical impact
• Business impact analysis
• Horizon scanning
• Continuity requirements
• Risk assessment
• Evaluation of options
• Business cases and programme sign-off
Determining the Business Continuity Strategy
• Strategic options
• People
• Premises
• Processes and procedures
• Technology
• Information
• Supply chain
• Stakeholders
• Civil emergencies
Business Continuity Response
• Overall business continuity response structure
• Types of plan
• Incident management plans
• Business continuity plans
• Disaster recovery plans
• Business resumption plans
Exercising, Maintenance and Review
• Exercising and testing of plans
• Maintenance of plans
• Review of plans
Embedding Business Continuity Awareness in the organisation
• Overall awareness
• Skills training
Practical work
Group discussions:
• Business interruption costs
• The options for technology recovery of an organisation
Exercises:
• Carry out a high-level business impact analysis
• Produce a high-level statement of continuity requirements
• Carry out a high-level risk assessment
• Prepare a high-level business continuity plan
• Prepare a schedule of tests adding complexity over a defined time period covering the disaster recovery and business continuity plans for an organisation
Prepare a high-level business continuity awareness campaign
