MS5051 Monitoring and Troubleshooting Microsoft Exchange Server 2007

Those with experience of Exchange Server 2007 or previous versions of Exchange Server. These people will have experience installing and configuring Exchange Server, configuring recipients and mailboxes, and supporting Exchange Server clients.

After completing this workshop, students will be able to:

• Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers.
 
• Monitor and troubleshoot client performance and connectivity.
 
• Identify and resolve issues related to access of resources and messages.
 
• Monitor and troubleshoot mail flow.
 
• Monitor and troubleshoot Mailbox servers.
 
• Monitor and troubleshoot external and additional services.
 
• Identify trends in a messaging system.

People coming into the course are expected to have at least three years' experience working in the Information Technology field—typically in the areas of network administration or Windows Server administration—and one year of Exchange Server administration experience.

This workshop requires that students meet the following prerequisites:

• Fundamental knowledge of network technologies including DNS and firewall technologies.
 
• Experience administering Exchange Server 2007.
 
• Experience with the Windows Server 2003 operating system.
 
• Experience with Active Directory directory service in Windows Server 2003.
 
• Experience with managing backup and restore on Windows Servers.
 
• Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and IIS Administrator.
 
• Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup.

Unit 1: Introduction to Exchange Server Monitoring and Troubleshooting

Unit 2: Monitoring and Troubleshooting Client Performance and Connectivity

Unit 3: Troubleshooting Access to Resources and Messages

Unit 4: Monitoring and Troubleshooting Mail Flow

Unit 5: Monitoring and Troubleshooting Mailbox Servers

Unit 6: Monitoring and Troubleshooting External and Additional Services

Unit 7: Identifying Trends in a Messaging System

Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:

• Exam 70-236: Implementing: Troubleshooting and Maintaining a MS Exchange Server 2007 Infrastructure.