ISO20000 and ISO27001

As well as developing the skills of individuals, good corporate governance of an organisation is often achieved and demonstrated through achievement of widely recognised ISO and BSI quality accreditations.

We offer training which underpins such accreditation - and which enables your specialists to implement and audit the necessary operational procedures.

ISO20000 is the international standard which has been developed from BS15000.  It is a powerful indicator of an organisation which has adopted a structured and professional approach to all aspects of its information systems.  Many of the underlying disciplines are firmly rooted in ITIL best practice.

ISO27001 displaces BS7799-2 making it the new international standard for an Information Security Management System. It provides a framework which can help ensure compliance with the various UK and international regulations including the Copyright Designs and Patent Act 1988, the Computer Misuse Act 1990, the Telocommunications Regulations 1998, the Data Protection Act 1998, the Human Rights Act 1998, the Regulation of Investigatory Powers Act 2000, the Freedom of Information Act 2000 and the 2002 OECD Information Security Guidelines.

Select from the options in the centre panel to explore what public courses we have in this area or contact us for advice on bespoke training and consultancy.

Course TitleDays
ISEB Foundation - ISO/IEC 20000 Foundation 3 days
ISO20000 Advanced - EXIN Service Quality Management 0 days
ISO20000 Foundation - EXIN Service Quality Management 3 days
ISO27001 Information Security Management Foundation 1 day
ISO27001 Internal Auditor 2 days
ISO27001 ISMS Foundation AND Masterclass 4 days
ISO27001 ISMS Implementation Master Class 3 days
itSMF ISO20000 for Auditors (2) 2 days
itSMF ISO20000 for Auditors (3) 3 days
itSMF ISO20000 for Consultants 3 days